following items are frozen and are shipped packed in dry
ice, via OVERNIGHT DELIVERY. They should be kept frozen
until use. DO NOT add any other UNFROZEN item to
your order if purchasing items from this page, since all
unfrozen items will need to be shipped separately.
At check out select "USA Overnight
(Frozen Items)" for your shipping option.
Frozen items are shipped Monday-Thursday, excluding U.S.
holidays. We will contact you to confirm the
delivery date and provided you with the tracking number
for your shipment. Please make sure your telephone
number, e-mail address and shipping address are correct.
It is imperative that you are able to receive shipment.
Please allow 2-3 days for shipping as
these items must be carefully packed in dry ice and
placed in a cooler prior to shipping. All frozen
items are shipped via FedEx over night delivery.
If you have a preference for a
specific delivery date or any other instructions for us,
please indicate them in the comment area at the bottom
of the name and address page.
Due to the nature of these items,
there can be NO RETURNS or
CANCELLATIONS. Also failure or denial to receive
delivery does not relieve you from the cost of the
products or the shipping & handling charges.
Delivery: If you require
International delivery, we will need to determine the
delivery costs manually; therefore, after placing your
order, we will email you a more accurate price quote
which takes into account any applicable updates to
delivery costs. Since most international orders
cannot be delivered over night, frozen items must be
packed in enough dry ice to keep them frozen for 3-4
days. This substantially increases the overall
weight of the package. Most international frozen
item orders are shipped via FedEx International Priority
Service (door-to-door) where available. All others
are shipped FedEx International airport-to-airport
service. (Suggestion: ordering larger quantities will
offset the delivery costs).